Privacy and Cookie statement

Privacy and Cookie Statement

This loyalty program has been developed by Touch Incentive on behalf of ASR Nederland. When we refer to "we" or "us" in this text, it applies to both ASR Nederland and Touch Incentive.

Through this program, privacy-sensitive data, also known as personal data, is processed. We are responsible for the data processing and consider the careful handling of personal data to be of great importance. Therefore, personal data is securely and carefully processed according to the requirements of privacy laws. This means that we:

  • Clearly state the purposes for which we process personal data.
  • Strive to limit the collection of personal data to only what is necessary for legitimate purposes.
  • Request your explicit consent to process your personal data in cases where consent is required.
  • Take appropriate security measures to protect your personal data and require the same from parties processing data on our behalf.
  • Respect your right to access, correct, or delete your personal data upon request.

In this privacy and cookie statement, we explain which personal data Touch collects and uses and for what purpose. We encourage you to read this statement carefully. This statement was last updated on October 16, 2024.

Use of Personal Data

When you use the ASR Nederland Loyalty Program, you provide us with certain information. This may include personal data. We store and use only the personal data that you provide directly or that is clearly intended to be provided for processing. We will not use personal data for other purposes unless you have given prior consent or we are permitted or required to do so by law.

We process the following data:

  • First and last name
  • Email address
  • Address details
  • Savings balance
  • IP address

Retention Periods

ASR Nederland and Touch retain personal data only for as long as necessary to achieve the purposes mentioned in this privacy statement. Upon termination of employment, personal data will be scrambled.

Newsletter

If you have given your consent, we may contact you via email and send our newsletter. Each communication will include an option to unsubscribe.

Sharing Data with Third Parties

The data you provide will not be shared with third parties unless it is necessary for the execution of a.s.r. Vitality. We will not share your personal data with other parties without your consent, unless required or permitted by law. In the case of suspected fraud or misuse of our services, we may share personal data with the appropriate authorities.

Security

We take appropriate security measures to prevent misuse of and unauthorized access to your personal data.

Third-Party Websites

This statement does not apply to third-party websites connected to our website via links. We cannot guarantee that these third parties will handle your personal data reliably or securely. We recommend that you read the privacy statements of these websites before using them.

Changes to this Privacy and Cookie Statement

We reserve the right to make changes to this statement. Any changes will be published on this website. We recommend consulting this statement regularly to stay informed of any updates.

Access to and Modification of Data

If you have provided us with personal data, you may request to view, modify, or delete this data. You can submit your request via privacy@touchincentive.com. To prevent misuse, we may ask you to adequately identify yourself. If your request involves access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in your browser settings. If the data is incorrect, you may request us to modify or delete it.

Data Protection Authority

We are happy to assist you if you have any complaints about the processing of your personal data. Under privacy laws, you also have the right to file a complaint about such processing. You can do this by contacting the Data Protection Authority.

Contact Details

If you have questions about your privacy, you can reach out by sending an email to privacy@touchincentive.com.